ini88 Privacy Policy

This page describes what we collect when you use ini88 and how we keep that data protected. We operate an online entertainment platform available where local law permits. Our commitment is to handle your personal information transparently and securely, and to respect your rights under applicable data protection law.

When you register an account on ini88, create a deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or submit identity documents for account verification, we collect and process your personal data. We also track your account activity, game history, and payment records to operate our service, detect fraud, and comply with anti-money-laundering rules. This policy explains what we collect, why, how long we keep it, and what rights you have.

Our servers may sit outside your jurisdiction. We undertake standard security practices — encryption, access controls, regular audits — but no system is completely risk-free. If you have questions about how we handle your data, contact our support team via email or in-app messaging; we respond within standard business windows.

What we collect and why

We collect several categories of data to run ini88 safely and legally. Account information includes your email, phone number, username, and password hash. Identity documentsnational ID, driver's license, or passport — are uploaded during KYC (Know Your Customer) verification. We store these securely and do not share them with third parties unless required by law. We verify your identity to prevent underage access, fraud, and money-laundering.

Payment data includes the e-wallet or bank account you use to deposit funds. When you top up via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or transfer to our virtual accounts at mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and status. We do not store your full card numbers or e-wallet login credentials — those are handled by the payment provider's secure gateway. We retain payment records for accounting, dispute resolution, and regulatory compliance.

Game and betting data includes what matches you viewed during Liga 1 or Piala Indonesia tournaments, which live-dealer tables you joined, and your slot-game results. We log this to calculate your account balance, track bonus usage, and detect unusual betting patterns that may indicate account compromise or fraud.

Technical data includes your IP address, device type (Android, iOS, desktop), app version, browser type, and network type (Wi-Fi, mobile data). We use this to troubleshoot app crashes, optimize performance on slow networks, and monitor for suspicious login attempts. We also use cookies and similar tracking tools to remember your language preference, keep you logged in across sessions, and measure site traffic.

Our privacy practices

We keep your data only as long as necessary. Account information is retained for as long as your account is active, plus a retention period after closure to comply with tax and anti-fraud rules. Identity documents are deleted after a period set by our jurisdiction's regulations, unless a dispute or investigation requires longer storage. Payment records are kept for accounting and dispute purposes, typically for several years.

We may share your data with third-party service providers — payment processors, hosting providers, KYC verification vendors, and anti-fraud specialists — under strict confidentiality agreements. We also disclose data if required by court order, police request, or tax authority demand. We do not sell or trade your personal data to marketers or advertisers.

Our multilingual support team can assist with data access requests, correction, or deletion. If you are based in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, or any other region, you have the right to request what data we hold about you, correct inaccuracies, and in some cases request deletion. Submit requests via our in-app help centre or email; we aim to respond within standard business windows.

If you withdraw funds from ini88, we may ask for additional verification to prevent money-laundering and ensure the withdrawal account belongs to you. This may delay processing. We operate under jurisdiction-restricted access rules; our services are available only where local law permits. You are responsible for verifying that your use of ini88 complies with your own jurisdiction's law.

For privacy concerns, contact our support team through the in-app messaging system or email. We do not offer a formal complaints mechanism, but we will address your questions as quickly as possible within our support capacity.